Account
Your SpinBook subscription & billing
How to subscribe to SpinBook, manage your plan and payment method, download invoices, and understand sales tax on your subscription.
This page covers what you pay SpinBook — your subscription. It's completely separate from the payments your couples make to you (those stay between you and your couples, through the Venmo/PayPal/Zelle handles you set in Branding & payments).
Subscribing
- Go to Account → Billing in your portal (Account is in the top navigation).
- Pick a plan and select Subscribe.
- You'll be taken to a secure Stripe checkout page to enter your card and billing address. Your card details never touch SpinBook — they're handled entirely by Stripe, our payment processor.
- After paying you land back on your Billing page, which shows your active plan and renewal date. A receipt goes to your billing email.
Managing your subscription
Select Manage billing on the Billing page to open your secure Stripe portal. From there you can:
- Update your card or billing address
- Switch plans
- Cancel your subscription
Invoices & receipts
Every invoice and receipt lives right on the Billing page — the Invoices & receipts list shows the date, amount, and status of each charge, with a View link (opens Stripe's hosted invoice, which doubles as your receipt) and a PDF download for your records or your accountant.
Cancelling stops future charges; your access runs through the end of the period you've already paid for.
Sales tax
Prices are shown before tax. Where SpinBook is required to collect sales tax, Stripe calculates it from your billing address and adds it at checkout — the exact amount is shown before you confirm.
If a payment fails
Your Billing page will show Past due, and Stripe retries the card automatically over the following days. Update your card via Manage billing to clear it — your portal keeps working during the retry window.
Checklist
- Open Account → Billing
- Choose a plan and complete checkout on Stripe
- Confirm the Billing page shows your plan as Active
- Use Manage billing for card changes or cancellation
- Download any invoice from the Invoices & receipts list