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Terms of Service

The agreement governing use of SpinBook by DJ businesses and the couples they serve, including payments, e-signatures, and liability.

Updated Thu Jul 02 2026 00:00:00 GMT+0000 (Coordinated Universal Time)View as Markdown

DRAFT — pending legal review. This is a thorough working draft based on how SpinBook actually works. It has not been reviewed by a lawyer and must not be published as-is. Resolve every double-bracketed FILL placeholder — and have counsel confirm the governing-law, arbitration, and fee terms — before publishing. Prepared for a United States + Canada audience.

Effective date: 2026-07-02 Last updated: 2026-07-02

1. Agreement to these terms

These Terms of Service ("Terms") are a binding agreement between you and SpinBook LLC ("SpinBook," "we," "us") governing your use of the SpinBook platform, portals, booking forms, help site, and APIs (the "Service"). By creating an account, accessing a portal, submitting a booking form, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

These Terms apply to two kinds of users:

  • DJ Businesses — businesses that hold a SpinBook account to manage their clients.
  • Clients / Couples — people who use a DJ Business's portal or booking form to book and plan an event.

Where a term applies to only one, we say so.

2. Definitions

  • DJ Business — the account-holding business using SpinBook with its clients.
  • Client / Couple — an end user booking or planning an event through a DJ Business's portal.
  • Customer Content — information, files, and materials submitted to the Service by DJ Businesses or Couples (booking details, planning notes, contracts, logos, etc.).
  • Service — the SpinBook platform and all related sites and APIs.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms.

4. Accounts and access

  • DJ Business accounts are created with an email and password. You are responsible for your account, for keeping credentials secure, and for all activity under your account and that of your staff.
  • Couples typically access a DJ Business's portal through a passwordless sign-in link sent to their email. Keep access to your email secure; anyone with access to your inbox may be able to access your portal.
  • Notify us promptly of any unauthorized use at support@spinbook.io.

5. The Service; roles between SpinBook, DJ Businesses, and Couples

SpinBook provides tools for DJ Businesses to run their business with their Couples. SpinBook is a technology provider, not a party to the booking, contract, or payment relationship between a DJ Business and its Couples. Agreements for DJ services are between the DJ Business and the Couple. SpinBook does not provide DJ, event, or legal services and does not guarantee any event outcome.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for its intended purpose.

6. DJ Business responsibilities

If you are a DJ Business, you additionally agree that:

  • You control your Couples' data. You determine what you collect and how you use it, and you are responsible for having the necessary rights, notices, and consents to collect it and to process it through SpinBook. SpinBook acts as your service provider for that data (see the Privacy Policy).
  • You will provide your own client-facing privacy and contract terms as required for your business and jurisdiction, and comply with applicable laws (including privacy, consumer-protection, e-signature, and anti-spam laws such as CAN-SPAM and CASL when you send messages to your Couples).
  • You are responsible for your content and configurations, including booking-form questions, contract templates, payout handles, and any webhooks/integrations you enable and the destinations you send data to.
  • You will not use the Service to violate the rights of your Couples or others.

7. Payments and fees

7a. Between SpinBook and DJ Businesses

SpinBook may offer the Service under one or more subscription plans. Fees, billing frequency, and any free tier or trial will be presented at sign-up or on our pricing page and are subject to applicable taxes. Unless stated otherwise, fees are billed in advance and are non-refundable except as required by law. We will give reasonable advance notice of price changes, which take effect on your next billing cycle. (Subscription billing is not yet enabled; this section governs it once introduced.)

7b. Between DJ Businesses and Couples

SpinBook helps a DJ Business record quotes, invoices, and payment status, but payments are made outside SpinBook through third-party services the DJ Business chooses (e.g. Venmo, PayPal, Zelle). SpinBook does not process, hold, or transmit these payments, does not store card or bank details, and is not responsible for those transactions, refunds, or disputes, which are solely between the DJ Business and the Couple.

8. Electronic signatures and records

The Service lets Couples sign contracts electronically. By signing electronically, you agree that your electronic signature is the legal equivalent of your handwritten signature and that you intend to be bound by the signed contract. You consent to transact electronically and to receive contracts and related records in electronic form, consistent with the U.S. ESIGN Act and UETA and applicable Canadian electronic-transactions law. To evidence signatures, we record the signer's name, the signature image, the date and time, and the signer's IP address. The contract itself is between the DJ Business and the Couple; SpinBook provides the signing tool only. You may request a copy of a signed record from the DJ Business.

9. Acceptable use

You agree not to:

  • break the law or infringe others' rights when using the Service;
  • upload malware, attempt to breach security, probe, or disrupt the Service;
  • access data across tenants or accounts you are not authorized to access;
  • reverse engineer, scrape, or misuse the Service or APIs beyond documented use or rate limits;
  • send unlawful, harassing, deceptive, or unsolicited-in-violation-of-law messages through the Service.

We may suspend or terminate access for violations.

10. Intellectual property

The Service, including its software, design, and content we provide, is owned by SpinBook and its licensors and is protected by law. These Terms grant you no ownership of the Service. You retain ownership of your Customer Content. You grant SpinBook a worldwide, non-exclusive license to host, store, process, transmit, display, and back up your Customer Content solely to provide and improve the Service and as directed by you. You are responsible for your Customer Content and represent you have the rights to it.

11. Third-party services

The Service may interoperate with third-party services (payment apps, webhook targets, automation tools). We do not control and are not responsible for third-party services, and your use of them is governed by their terms. Enabling an integration authorizes the associated data flow described in our Privacy Policy.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it meets your requirements. Some jurisdictions do not allow certain disclaimers, so some may not apply to you.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPINBOOK AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF the total amounts you paid SpinBook in the 12 months before the claim, or US $100 if you have paid nothing. These limits apply even if a remedy fails its essential purpose. Some jurisdictions do not allow certain limitations, so some may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless SpinBook from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Content, your use of the Service, your violation of these Terms or law, or — for DJ Businesses — your relationship with and handling of your Couples' data.

15. Term, suspension, and termination

These Terms apply while you use the Service. You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or as needed to protect the Service. On termination, your right to use the Service ends. We may retain and delete Customer Content as described in the Privacy Policy and as required by law; DJ Businesses are responsible for exporting or preserving needed records before termination. Before termination, a DJ Business may request an export of its account data by contacting support@spinbook.io, and we will provide it in a commonly used electronic format.

16. Changes to the Service and these Terms

We may modify the Service and update these Terms. For material changes to the Terms, we will update the "Last updated" date and provide reasonable notice. Continued use after changes take effect means you accept the updated Terms.

17. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules.

Binding individual arbitration. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, seated in Delaware, rather than in court — except that either party may bring an individual claim in small-claims court. You and SpinBook waive any right to a jury trial and to participate in a class, collective, or representative action. Nothing in this section limits rights you cannot waive under applicable consumer-protection law; Canadian consumers and residents of jurisdictions that restrict arbitration or class-action waivers retain any rights that cannot lawfully be waived.

18. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and SpinBook regarding the Service.
  • Severability. If a provision is unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for delays or failures beyond our reasonable control.
  • Notices. We may provide notices via the Service or the email associated with your account.

19. Contact